Customer Reviews For International Priority Express Pickup
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For your sanity do not ever ever use Parcel monkey! No customer service-no help. A scam
By Lisa R on 28/04/2023
The company responded to me only after I posted a terrible review
Parcel Monkey - never use them! No response or customer service
They have no phone number. THey never responded to chat. The forms that they had me fill out for shipment were incorrect and painting couldn’t clear customs where it has been for weeks.
I have called DHL dozens of times and they say the problem is with the original service is by Parcel monkey .
Parcel MONKEY would not respond or assist . And now my painting is stuck in customs for all eternity.
DO NOT USE PARCEL MONKEY EVER!!!Agent replied on 19/04/2023
Please note that we have received the parcel on 17th Apr and the same day handed over to DHL express, here is the tracking ref# 1911896862 and it is in movement.
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paid for express and was going to be picked up in 5 days.
By Pat on 25/04/2022
paid for dhl express.... pickup is by fedex not next day but in 5 days??!
Agent replied on 25/04/2022
As we can see the parcel not yet pick up by FedEx. Kindly handover to them.