Customer Reviews For International Priority Express Pickup
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By Frederick Smith on 25/03/2024
Excellent service delivered
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Maybe not the cheapest, but really easy and quick
By dgw on 25/03/2024
As a customer based in the UK, I felt that the price was quite high getting a package from the USA to the UK. That said, although I could find advice online about services at around 50% of the one I ended up using, I could not turn that advice into something I could order (maybe finger trouble on my part, I don't know). So I ended up using DHL though Parcel Monkey. The instructions provided by Parcel Monkey were basically perfect. There was a slight problem that I could not specify the opening hours of the pick up point, but this turned out not to matter. Shipping progress was reported on the Parcel Monkey web site really clearly and in a timely way. The actual time the package took to get here was amazingly quick. I had no problems with customs (although I did have to pay an import duty). I would use this service again.
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By Thomas Osako on 05/02/2024
DHL failed to enter company names entered upon parcel monkey order when creating label and AWB. The shipment was held in customs. No assistance provided by parcel monkey.
Agent replied on 05/02/2024
Our sincere apologies for the inconveneince. We have not received notification from DHL for this issue. We will raise the issue and provide you the update.
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For your sanity do not ever ever use Parcel monkey! No customer service-no help. A scam
By Lisa R on 28/04/2023
The company responded to me only after I posted a terrible review
Parcel Monkey - never use them! No response or customer service
They have no phone number. THey never responded to chat. The forms that they had me fill out for shipment were incorrect and painting couldn’t clear customs where it has been for weeks.
I have called DHL dozens of times and they say the problem is with the original service is by Parcel monkey .
Parcel MONKEY would not respond or assist . And now my painting is stuck in customs for all eternity.
DO NOT USE PARCEL MONKEY EVER!!!Agent replied on 19/04/2023
Please note that we have received the parcel on 17th Apr and the same day handed over to DHL express, here is the tracking ref# 1911896862 and it is in movement.
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Super great!
By Cherry Gesmundo on 13/12/2022
So accurate and fast!at first i was skeptical!but this company is legit!will definitely recommend!thank you so much parcel monkey!i now have a shipping service that i can trust’